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Delivery Conditions

General Delivery Information

Your orders are prepared and shipped as soon as possible after your payment is confirmed.

Free shipping on orders over 5000 TL.

Delivery Times

Delivery times vary by region:

Region Delivery Time
Istanbul 1-2 business days
Other Cities 2-3 business days
Remote Areas 3-5 business days

Contracted Shipping Companies

Your orders are shipped with the following shipping companies:

  • Yurtiçi Kargo
  • MNG Kargo
  • PTT Kargo

Order Tracking

You will be notified via SMS and email when your order is shipped.

You can track your order in real-time with your tracking number.

Delivery Problems

If you experience any problems during delivery, you can contact our customer service.

If you notice that the product is damaged during delivery, please make sure to have a report prepared while the courier is present.

Contact

You can reach us for your delivery-related questions: